Frequently Asked Questions

Each lot is listed with a starting bid, auction duration, and detailed manifest. You place bids during the auction window, and our auto-bid system incrementally raises your bid up to your maximum. When the auction ends, the highest bidder wins. You will be notified instantly if you win or are outbid.

A manifest is a detailed inventory list that accompanies every lot. It includes each item's brand, model or SKU, condition, quantity, and MSRP value. Lots marked "Manifest Verified" have been audited by our team for accuracy. You can download the full manifest as a CSV from any lot detail page.

Some sellers offer local inspection at their warehouse. Look for the "Local Pickup" shipping option on the lot listing, which typically means the seller is open to pre-bid inspections. You can also contact the seller through the lot's Q&A section to arrange a visit.

You will receive an instant notification with your order details, including the winning bid, buyer premium, and shipping options. Complete payment within 48 hours to secure your lot. Once payment clears, the seller prepares your shipment and you can track delivery from your dashboard.

Apply for a seller account through our registration page. Once approved, you can create listings from your Seller Dashboard. Upload photos, attach a manifest (CSV or Excel), set your starting bid and reserve price, choose an auction duration, and publish.

Sellers pay a competitive commission on successful sales. The buyer premium (15%) is charged to the buyer, not the seller. There are no listing fees or monthly subscription charges. Contact our seller relations team for detailed commission rates based on your volume.

BuyLotz supports liquidation lots across all major categories: electronics, home and garden, apparel, tools, toys, health and beauty, sporting goods, automotive, office supplies, and grocery. All items must be legal to resell and accurately described in the manifest.

A 15% buyer premium is added to the winning bid amount. For example, if you win a lot at $2,000, the premium is $300, making your subtotal $2,300 before shipping. The premium covers platform operations, manifest verification, and buyer protection services.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as ACH bank transfers and wire transfers for orders over $5,000. Payment must be completed within 48 hours of winning an auction.

Sellers receive funds after the buyer confirms receipt of the lot or 7 days after delivery confirmation, whichever comes first. Payouts are processed via direct deposit (ACH) on a weekly rolling basis.

All sales are final. However, if a lot is significantly not as described (SNAD) based on the manifest, buyers can open a dispute within 48 hours of receiving the shipment. Our team will review the claim, and if the discrepancy is confirmed, a partial or full refund may be issued.

Three options are available: Freight (LTL) for pallets and large lots, typically $300-$800 depending on distance and weight. Parcel shipping (UPS/FedEx) for smaller lots under 150 lbs. Local pickup from the seller's warehouse at no shipping cost.

Most lots ship within 3-5 business days after payment clears. Freight shipments typically take 5-10 business days for delivery. Parcel shipments arrive in 3-7 business days. You will receive tracking information as soon as the lot ships.

Yes. Many sellers offer local pickup from their warehouse at no shipping cost. Look for the "Local Pickup" badge on the lot listing. After winning, coordinate a pickup time with the seller through your dashboard. Bring a valid ID and your order confirmation.